Thanks to everyone involved – especially to Katrina, who carried out the interviews with myself and Paula, and put a lot of the manuscript together. We hope this article is just the start of a trend towards more user experience-related articles in bioinformatics and in the wider life sciences community. I feel that the lessons learned could also apply in other complex domains, such as engineering, technology and physical sciences.
For PLoS journals you can post comments on the article. I look forward to hearing what you think, enjoy!